FAQs

  • I have a small space for the bathroom. Can I still add luxury?

    Yes, why not? We offer many size and design options. Please bring your house/room plans and we will suggest the best suitable options for your bathrooms.

  • Can I order individual items or do I have to buy an entire bathroom?

    We have options to meet the requirements of many bathroom-ware budgets. You can choose a whole bathroom set or perhaps just a few items. We will always offer you our best prices.

  • Can you deliver our materials at our home?

    Yes, we do country-wide deliveries. We deal with reputable freight companies who will supply your materials safely at your home. Once you finalise your choice of products, you can ask us the freight charges for your material to be delivered at your home!

  • What material are your products made of?

    Our toilets and basins are made of excellent quality vitreous china which lasts a long time. Our vanities come in different material options. We have MDF vanities which are normally available country-wide as they are an economical choice but we also have vanities which are made of solid PVC sheets and therefore are 100% waterproof. These would never swell or get any type of water damage, even if you immerse them fully in water. Our showers are made of toughened safety glass which meets AS/NZ 2208 standards.

  • I can't make it to your showroom. Can I order online?

    You are more than welcome. You can you select the items that interest you on our website, send us your wishlist and we will send you a quote sheet with our best prices which we guarantee you won't be able to resist, considering our high quality materials.

  • Do you offer free quotes?

    Yes, we do. Please send us your wishlist and we will send you our best prices. We can offer larger discounts on bigger orders.

  • Do products come with guarantees?

    Yes, all our products are backed by warranties. Please read our warranty policy.

  • What if I see a fault in a product?

    You can inform us about the problem you are facing. We will endeavor to send a replacement ASAP. Please go through our warranty policy for details.

  • Do you employ/recommend trade people?

    We don’t employ trade persons, but we can suggest reputable trade persons for your area.