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How do I sign up?
Sign up in-store or online. We will provide you with a loyalty card and your details will be entered into our database.
How do I earn points?
Every time you shop at Bath & Tile (NZ) Ltd and swipe your Loyalty Reward card you will earn 1 point for every $1 you spend at any of the branches. If you don’t have your card on hand, don’t fret; we can track your details on our database so you don’t miss out.
Can points be earned for any purchase?
Points cannot be earned on TradeMe purchases or special promotions.
How many points do I need to receive rewards?
Once you have earned 200 points you will receive a $10 Rewards Voucher to spend in store.
Can I redeem my voucher for any product in store?
Can my voucher be redeemed for cash?
No, reward vouchers cannot be redeemed for cash.
Do my points expire?
Yes, points expire in 24 months after they’re earned so we encourage you to keep an eye on them to make the most of your rewards.
How do I know how many points I have?
Your current reward points are displayed on your invoice. If you provide us with your email address, we can track and email this through to you.
How do I know if my points are expiring?
If you have any points expiring in the next month they will appear at the top of your emails.
My points have gone, but I have not received rewards
If you have not shopped for 24 months or more your points will have expired. If you need further assistance, please call one of our branches during business hours.
How many points do I earn when the price is not a round number?
Points are calculated $1 = 1 point for each eligible retail item using Swedish rounding, not on total transaction spend. That means if the price of an eligible item is $19.99, you will earn 20 points, but if the price is $19.49, you will earn 19 points.